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Quick answers to the questions we hear most often.
Visit the Chrome Web Store, search for “ChatPilot CRM”, and click “Add to Chrome.” The extension installs in under 60 seconds. Once installed, open Facebook Messenger and you’ll see the CRM overlay automatically.
Yes. If you’re not satisfied within the first 30 days of a paid plan, contact us and we’ll issue a full refund — no questions asked. We also offer a 7-day free trial so you can test everything before committing.
Absolutely. You can switch plans at any time from your account dashboard. Upgrades take effect immediately, and downgrades apply at the start of your next billing cycle. No penalties or hidden fees.
We use token-based authentication, encrypted connections, and device fingerprinting to keep your data secure. We never store your Facebook password and never sell or share your data with third parties.
ChatPilot CRM is a Chrome extension and works on any Chromium-based browser — Google Chrome, Microsoft Edge, Brave, Opera, and Vivaldi. Firefox and Safari are not currently supported.
You can cancel anytime from your account settings — no phone calls, no hoops to jump through. Your data remains accessible for 30 days after cancellation, and you can export everything before that.
Skip the questions — start your free 7-day trial and see it in your inbox in under a minute.
Credit card required · 7-day free trial · Cancel anytime